Carotek is your Instrumentation Field Service & Remote Support application specialist in North and South Carolina, Virginia, Georgia & Tennessee.
Contact us for solutions to meet your specifications.
Carotek takes care of our customers. Our service sets us apart – from 24/7 dependability to money-saving repairs that keep your systems running. Some of the services we offer include:
Carotek can also arrange for remote service when on-site access is not possible. Through the use of the proper remote access tools, communicating field instrument issues can assist with troubleshooting, diagnosis, configuration adjustments and verification of settings and parameters. We can also arrange remote assistance for startups. There are three options available.
Uses your existing smart phone with camera and connectivity apps to do a live video transmission so our technicians can see what your technicians see.
Technician can be hands-on with instrument instead of phone, using IIoT data visualization, documentation-access, guided workflow and mobile forms. Survival Kit includes:
The Field Xpert SMT70 configuration tool with remote assistance applications, connects local users with service experts to resolve instrumentation issues. Survival kit includes: